Privacy Policy.

1. About this policy

This policy explains how Datagemini.Sierra Pte Ltd ("Datagemini.Sierra", "we", "us") handles personal data in connection with this website. It applies to this website only and not to any separate contractual arrangement, project engagement or service agreement.

Datagemini.Sierra Pte Ltd is registered in Singapore under UEN 200209924M, with its office at 401 Havelock Road, #04-05B, Singapore 169631.

This document is a website privacy policy. It is not legal advice, and it does not state or imply certification, endorsement or a determination of compliance by any authority.

2. Information you may choose to provide

You are not required to provide personal data in order to read this website. You may choose to provide information when you contact us, for example by email, by telephone or by using the enquiry composer on our contact page.

Information you choose to provide typically includes only what you enter or write, such as:

• your name
• your organisation, if you supply it
• your work email address
• your telephone number, if you supply it
• the enquiry type, project stage and preferred contact method you select
• the description of your requirement that you write

3. Technical information processed by hosting systems

This website is hosted on the Lovable platform. As part of delivering, securing, monitoring and operating the website, hosting and network infrastructure may process technical request and log information such as an IP address, the requested address, a timestamp, a referring address and browser or device information.

That technical processing is carried out by the hosting platform rather than by systems we operate. Lovable may use subprocessors and infrastructure located outside Singapore, and the handling and retention of such operational log data follow Lovable's applicable service and privacy terms. We do not state a fixed retention period for provider-side operational logs.

We do not operate application analytics, advertising cookies, tracking pixels, third-party embedded media or website-side storage of enquiry form entries on this website.

4. Why we use this information

Where we hold personal data in connection with this website, we use it to:

• respond to an enquiry or a request you have made
• discuss a requirement, environment or possible next step with you
• operate, maintain and protect the website and its underlying systems
• keep ordinary business records, and to meet legal or administrative needs where they apply

5. How the enquiry composer works

The enquiry form on our contact page does not send anything by itself and does not store what you type on this website. When you choose to prepare an enquiry, the website assembles the details you entered into a message and opens it in your own email application so that you can review it before sending it.

The message is then transmitted by your email provider and delivered through ordinary email systems. Ordinary email is convenient, but it is not a fully secure channel. Please do not include passwords, access credentials, or other confidential or sensitive information in an enquiry.

6. Service providers and disclosure

We do not sell personal data. We may share personal data with service providers who support our website, communications or business operations, and only to the extent needed for that support. Where we engage such providers, we expect them to handle personal data only for the purposes we have agreed.

We may also disclose personal data where we are required or permitted to do so by law, or to establish, exercise or defend legal rights.

For this website, the principal service provider is Lovable, which hosts and operates the website platform. Ordinary email correspondence is transmitted through email providers in the usual way.

7. Processing outside Singapore

Some technology providers operate infrastructure or support functions outside Singapore. Where personal data is handled outside Singapore in connection with this website, we intend to take reasonable steps appropriate to the arrangement in place.

Lovable may use subprocessors and infrastructure outside Singapore in accordance with its applicable service and privacy terms.

8. Retention

We keep personal data only for as long as it is needed for the purpose it was provided for, or for as long as a legal, accounting or business-record need applies. We do not state a fixed retention period, because the period depends on the enquiry, the correspondence and any applicable record-keeping need.

9. Protecting information

We take reasonable steps to protect personal data in our care against loss, misuse and unauthorised access. No method of transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

10. Access, correction, withdrawal and enquiries

You may ask us what personal data we hold about you, ask us to correct it, or withdraw consent to our continued use of it. We may need to verify your identity before acting on a request, and some information may need to be retained where a legal or business-record requirement applies.

Withdrawing consent may mean we can no longer respond to your enquiry or continue a discussion with you.

11. Cookies, analytics and tracking

This website does not set advertising cookies, and it does not use analytics, tracking pixels or third-party visitor-measurement scripts. Typography and images are served from this website rather than requested from third-party services.

Because no non-essential cookies or tracking are used, this website does not present a cookie consent banner. If non-essential cookies or analytics are introduced in future, this policy and the consent approach will be updated first.

12. Links to other websites

This website may reference or link to third-party websites for information. We do not control those websites and we are not responsible for their content or their privacy practices. Please review their own policies.

13. Changes to this policy

We may update this policy from time to time to reflect changes in our website, our practices or applicable requirements. The date shown at the top of this page indicates when it was last updated.

14. How to contact us about privacy

Our public data-protection and privacy contact is privacy@datagemini-sierra.com. Please use this address for privacy enquiries, or to request access to, correction of, or withdrawal of consent for personal data we hold in connection with this website. General business and sales enquiries should continue to be sent to sales@datagemini-sierra.com.

You can also reach us by post at 401 Havelock Road, #04-05B, Singapore 169631, or by telephone on +65 8754 0569.